At Techno, we understand that you may sometimes need to cancel an order. We aim to make this process as simple and clear as possible. Please read our Cancellation Policy to understand the conditions and procedure for cancelling an order.
Order Cancellation
You may cancel your order under the following conditions:
- Before Shipping: You can cancel your order free of charge at any time before the order has been shipped from our warehouse.
- After Shipping: If your order has already been shipped, it cannot be cancelled. In such cases, you would need to receive the order and then follow our Return Policy if you wish to return the item.
How to Cancel an Order
To request a cancellation of your order, please contact our customer service team immediately with your order number. You can reach us via:
- Email: [Insert Customer Service Email Address]
- Phone: [Insert Customer Service Phone Number]
Please make sure to have your order number ready to expedite the process. We will check the status of your order and confirm if cancellation is possible.
Confirmation of Cancellation
If your order is successfully cancelled before shipping, you will receive a confirmation email from us.
Refunds After Cancellation
If your order is successfully cancelled before shipping, any payment made will be refunded. Refunds will be processed according to our Refund Policy. Please refer to our Refund Policy for details on how refunds are processed and the expected timeline.
Exceptions
Please note that some orders may not be cancellable if they are processed immediately upon order confirmation, such as certain digital products or personalized items. This will be indicated at the time of purchase where applicable.
We encourage you to review your order carefully before confirming it.
Changes to This Policy
We may update this Cancellation Policy from time to time. The latest version will always be posted on this page.
Contact Us
If you have any questions about our Cancellation Policy, please contact us.
- PRICING AND DESCRIPTION -– inclusion is mandatory, should be mentioned while the website is being reviewed.
- CONTACT US – Website must have the following.
- Name of the company
- E-mail address
- Phone Numbers
- P.O Box and
- Complete Office Address(Office No./Warehouse/Shop, etc)Area and City
Country as UAE